Network Infrastructure Specialist

3 weeks ago


New London, Connecticut, United States BCS Call Processing Full time
Job Title: Network Infrastructure Specialist

Job Summary:

We are seeking a highly skilled Network Infrastructure Specialist to join our team at BCS Call Processing. The ideal candidate will have a strong background in network design, implementation, and support.

Key Responsibilities:

- Design, implement, and support complex network infrastructure
- Participate in the design, setup, and configuration of L2/L3 switch infrastructure
- Provide 2nd and 3rd level support for the entire LAN
- Contribute to the ongoing development of network and security standards
- Troubleshoot escalated tickets
- Maintain, create, and update all network documentation and topology diagrams

Requirements:

- BS Degree in Computer Science or equivalent work experience
- CCNP, MCSE, or other industry recognized IT certifications
- In-depth knowledge of network technologies
- Proven capability to handle network hardware
- Experienced with network monitoring tools
- Strong technical, analytical, and troubleshooting skills

Work Environment:

- Onsite work at client locations will be required as needed
- May be required to work in maintenance windows outside of normal business hours

Equal Opportunity Employer:

BCS Call Processing is an Equal Opportunity Employer. We consider applicants for all positions without discrimination based on race, color, religion, creed, gender, national origin, sexual orientation, age, marital or veteran status, disability, or any other legally protected status.

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