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Retail Operations Supervisor
2 months ago
Company: Spartina LLC
Overview:
The Retail Operations Supervisor plays a crucial role in supporting the Store Manager to meet and exceed store performance objectives. Key responsibilities include evaluating sales metrics and formulating strategic action plans, overseeing payroll management, optimizing team capabilities, and fostering a welcoming environment for both staff and customers. This position also involves assisting in the recruitment and onboarding of new team members, managing daily store functions, and adapting to varied work schedules. Previous experience in retail management is essential.
Core Responsibilities:
- Act as a brand ambassador
- Uphold merchandising and retail standards
- Deliver outstanding customer service
- Effectively engage with customers
- Promote and embody company culture
- Accurately process sales transactions
- Ensure a tidy store environment
- Oversee team members in the absence of management
- Drive sales performance and resolve customer inquiries
- Maintain store cleanliness and adherence to compliance standards
- Implement opening and closing procedures
- Stay updated on company policies and operational procedures
Qualifications:
Essential skills include customer interaction, team leadership, adaptability, and a solid understanding of the brand. Proficiency in computer applications is also required.
Reports to: Store Manager