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Retail Sales Associate

1 month ago

Kilgore, Texas, United States NATIONS BEST HOLDINGS LLC Full time
Job Overview

Nation's Best Holdings, LLC is seeking a highly motivated and customer-focused Retail Sales/Stocker to join our team at our Kilgore, Texas location.

We're a company that values people and relationships, and we're passionate about delivering exceptional customer service and continuous improvement.

As a Retail Sales/Stocker, you will be responsible for providing an outstanding customer experience by engaging with customers, answering their inquiries, and assisting with their needs.

Key Responsibilities
  • Provide exceptional customer service by greeting and thanking customers, and assisting with their needs
  • Answer phone calls in a polite and timely manner, addressing customer inquiries and providing assistance
  • Assist customers in locating products, offering expert recommendations, and providing personalized advice
  • Upsell and promote items to increase overall sales and enhance the customer experience
  • Highlight the Do It Best reward program to customers, encouraging their participation to foster customer loyalty
  • Follow company standards and procedures to ensure efficient operations and meet customer expectations
  • Process checkouts accurately and efficiently, adhering to proper cash handling procedures
  • Continuously seek product and project knowledge to better assist customers and identify unique selling opportunities
  • Resolve customer issues with the support and guidance of management
  • Maintain a clean, organized, and safe work environment
Requirements
  • High school diploma or equivalent preferred
  • Proficiency in using computers and operating systems