Retail Sales Associate
6 hours ago
Nation's Best Holdings, LLC is seeking a highly motivated and customer-focused Retail Sales/Stocker to join our team at our Kilgore, Texas location.
We're a company that values people and relationships, and we're passionate about delivering exceptional customer service and continuous improvement.
As a Retail Sales/Stocker, you will be responsible for providing an outstanding customer experience by engaging with customers, answering their inquiries, and assisting with their needs.
Key Responsibilities- Provide exceptional customer service by greeting and thanking customers, and assisting with their needs
- Answer phone calls in a polite and timely manner, addressing customer inquiries and providing assistance
- Assist customers in locating products, offering expert recommendations, and providing personalized advice
- Upsell and promote items to increase overall sales and enhance the customer experience
- Highlight the Do It Best reward program to customers, encouraging their participation to foster customer loyalty
- Follow company standards and procedures to ensure efficient operations and meet customer expectations
- Process checkouts accurately and efficiently, adhering to proper cash handling procedures
- Continuously seek product and project knowledge to better assist customers and identify unique selling opportunities
- Resolve customer issues with the support and guidance of management
- Maintain a clean, organized, and safe work environment
- High school diploma or equivalent preferred
- Proficiency in using computers and operating systems
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