Call Center Representative

6 days ago


Mahwah, New Jersey, United States Russo Bros Full time

We are currently searching for a highly talented Call Center Representative to join our team at Russo Bros & Co in East Hanover, NJ. As a key member of our team, you will play a crucial role in establishing and building customer relationships while providing exceptional customer service.

The successful candidate will have a strong self-accountability mindset, excellent communication skills, and the ability to multitask and prioritize tasks effectively. They will also be proficient in using Microsoft Office software and possess good listening skills, empathy, and a customer-focused approach.

Responsibilities for this role include quickly and efficiently answering and handling high-volume customer calls, conveying a positive impression of the company, and communicating professionally with dispatch and service teams. The estimated annual salary for this role is $50,000 - $65,000.

Benefits for this role include Competitive Salary Based on Experience, Dental, Vision, and Healthcare Plans, 401(k) matching, Short-Term and Long-Term Disability, Life Insurance, PTO, Paid Holidays, and an Employee Assistance Program (EAP).



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