Service Delivery Specialist

6 days ago


Mahwah, New Jersey, United States Russo Bros Full time

We are looking for a highly motivated High Volume Call Center Agent to join our team in East Hanover, NJ. In this role, you will be responsible for providing exceptional customer service through high-volume calls and effectively converting incoming requests into booked appointments for field technicians.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work independently with minimal supervision. Proficiency in Microsoft Office software is required, and sales experience is a plus. We offer a competitive salary based on experience, ranging from $45,000 to $65,000 per year, along with a comprehensive benefits package including dental, vision, and healthcare plans, 401(k) matching, short-term and long-term disability, life insurance, paid time off, and holidays.

Requirements:

  • Excellent communication skills, both written and verbal
  • Ability to work independently with minimal supervision
  • Proficiency in Microsoft Office software
  • Sales experience is a plus


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