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**General Manager

2 months ago

Tucson, Arizona, United States MOD Super Fast Pizza, LLC Full time

**About MOD Super Fast Pizza, LLC**

At MOD Super Fast Pizza, LLC, we believe that businesses can and should be a source of good in the lives of their employees and the communities they serve. Our purpose is measured by the positive social impact we can make together.

We recognize the value in second chances. Individuals with criminal histories who are seeking stable employment as a step in their journey are encouraged to apply.

**Compensation and Benefits**

Salaries will vary based on a candidate's qualifications, competencies, experience, and geographic location. MOD Super Fast Pizza, LLC offers a total compensation package, including:

  • Store-performance incentive per quarter
  • Medical, dental, vision, basic life, and disability insurance options
  • Up to 20 paid vacation days per year and 2 paid holidays
  • 401(k) retirement eligibility
  • Paid sick leave
  • Paid parental leave
  • Employees can progress through the pay range by earning performance-based pay increases
  • Access to MOD Super Fast Pizza, LLC's Employee Assistance Program

**Job Summary**

As a General Manager - Store Leader, you will be accountable for leading your store. This position requires a genuine love for people, business acumen, and a high level of accountability. At MOD Super Fast Pizza, LLC, we focus on keeping our Flywheel spinning. Our Authentic purpose comes from developing Engaged and Inspired people, making Loyal customers, and achieving our business goals.

**Key Responsibilities**

You will spend your time in two key areas:

1. **GM Focus Time**: You will coach your team, grow your own skills, make business plans, and welcome and engage with customers.

2. **On the Floor**: You will work with your Squad and deliver a great experience.

**Leadership and Operations**

Oversee the daily operations of the store. Drive the best possible business results and engage customer and Squad experience.

Provide leadership to the entire Squad, with particular attention to the Store Coach and Shift Captains. Leading through others is key to success.

Identify opportunities to improve store performance. Review store results and develop action plans to achieve success.

Engage your Squad in solving problems and successfully achieving your store's goals.

Partner with peers and those in leadership and ask for what you need to be successful.

**Community and Customer Focus**

Maintain staffing levels through proactive talent recruitment and selection processes.

Build and sustain community relationships.

Utilize forecasts and the current labor model to distribute staffing and schedules. Execute all training programs to new and existing Squad.

**Accountability and Safety**

Overall accountability for cleanliness and food safety within the store.

Hold Squad accountable for their performance and demonstrate a growth mindset for ongoing development.

Celebrate the wins with your Squad.

Manage store inventory levels and ensure supplies are ordered, received, processed, and labeled.

Maintain accurate, secure, and timely cash management.

Communicate effectively to ensure Squad are aware of upcoming initiatives.

Track, report, and/or fix facilities issues.

**MOD Values**

We demonstrate our values when we:

  • Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress.
  • Focus on finding the solution, not dwelling on the problem.
  • Be generous with our time. Show patience and grace when answering questions and be of service to others.
  • Express appreciation for the generosity of others.
  • Show compassion, understanding, and willingness to support others without judgment.
  • Play a role in creating a safe environment for all customers and Squad members.
  • Demonstrate and embody MOD Super Fast Pizza, LLC culture and standards.

**Requirements**

2 years of General Manager experience in a restaurant

Tenacious spirit and demonstrating pride and sense of ownership for a business

Proven success training, developing, and leading teams

Experience ordering, receiving, and controlling inventory within a food service environment

Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date

Must be at least 21 years old

**Preferred Qualifications**

College Education in Business or Related Field may substitute a portion of required experience

Strong written and verbal communication skills

**Physical Requirements**

As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing, and pulling, and in general handling or moving objects weighing up to fifty pounds.

You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment, including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc.

Depending on the location, you may need to go up and down stairs and/or use an elevator.

You must also have the ability to communicate and exchange information quickly in English with Squad members and others.

**Working Conditions**

High noise levels due to operations, customers, and overhead music

May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer

Will work near moving or mechanical parts

Varying schedule to include evenings, holidays, and extended hours as business dictates

Will work inside a walk-in refrigerator and freezer