Body Shop Operations Manager
4 weeks ago
The Body Shop Manager is responsible for overseeing the day-to-day operations of the Body Shop, with a focus on quality of work and timeliness of repairs.
Key Responsibilities- Supervise all Body Shop employees and ensure they meet company standards.
- Oversee the accurate estimating of all Body Shop work, including labor and materials.
- Ensure high-quality workmanship and repairs, meeting or exceeding company expectations.
- Establish and maintain a safe working environment, adhering to company safety standards.
- Communicate effectively with insurance company agents and customers regarding repairs.
- Review and analyze performance results, financial statements, and take corrective action when necessary.
- Create and implement plans to meet sales and profit targets.
- Organize, train, and develop Body Shop employees.
- Coordinate with other functional and staff managers to achieve company goals.
- Maintain strong relationships with customers to encourage referrals.
- Assist in preparing final billing for completed repair work.
- Support the Service Manager, Service Writer, and Shop Foreman in their duties.
- High school diploma or equivalent.
- Three years of experience as a heavy duty vehicle body repairer.
- Working knowledge of body repair methods.
- One year of supervisory experience.
- Excellent communication and managerial skills.
- Valid Commercial Driver's License and good driving record.
This is a physically demanding position, requiring standing for six to eight hours per shift, lifting parts up to 50 pounds, and exposure to noise, vibration, dust, exhaust fumes, paint, and other hazardous materials.
Some out-of-town travel may be required.
BenefitsWe offer a comprehensive benefits package, including retirement and paid life insurance, vacation time, sick days, and paid holidays.
Kenworth Sales Company is an Equal Opportunity and Affirmative Action Employer, committed to diversity and inclusion.
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