Hospitality Server

2 days ago


Bossier City, Louisiana, United States Horseshoe Bossier Full time

Job Summary:

We are seeking a highly skilled and customer-focused Hospitality Server to join our team at Horseshoe Bossier. As a key member of our food and beverage service team, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities:

  • Deliver and set up food and beverage service to our guests in a timely and efficient manner.
  • Assist in the preparation of food service supplies and maintain a clean and organized work environment.
  • Review orders for proper presentation and completeness prior to delivery and service.
  • Coordinate the delivery schedules of amenities, food, and beverage orders to best accommodate our guests.
  • Provide direction and support to bus persons and facilitate the immediate accommodations of guest requests.
  • Follow all applicable safety precautions applicable to food service areas and treat guests with courtesy and respect.
  • Clock guests in and out, close guest checks upon delivery, and serve beverages to guests upon delivery.
  • Perform side work, including filling sugar bowls, salt/pepper shakers, folding napkins, and general organization of storage areas.
  • Complete service preparation functions as required and maintain a clean work environment.
  • Be knowledgeable with upcoming events and related hospitality functions, bars, and deliveries.
  • Ability to work at a fast pace in a diverse environment and perform other duties as assigned by supervisor.
  • Assist with special events as needed.

Demands Necessary to Complete Essential Job Functions:

Physical & Mental:

  • Must be able to lift, bend, stoop, twist, kneel, crouch, push, and pull when necessary.
  • Must be able to handle more than one function at a time by being well-organized and attentive to details.
  • Must fully understand standards of position as management may direct.

Work Environment:

  • Must be able to tolerate hot temperatures in the kitchen areas.
  • Must be able to work inside and continuously maneuver in and around throughout the outlet.
  • Must be able to work in a fast-paced environment.

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