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Server Team Member

2 months ago

Oklahoma City, Oklahoma, United States Apicii Hospitality Full time

Job Summary:

The Server is a key member of our Apicii Hospitality team, responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests. As a Server, you will be the face of our restaurant, taking orders, answering questions, and providing a warm and welcoming atmosphere for our patrons.

Key Responsibilities:

  • Take Orders and Provide Excellent Service: Take food and drink orders from customers accurately and with a positive attitude, ensuring that every guest feels valued and cared for.
  • Communicate Orders and Manage Tables: Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmission to kitchen staff, ensuring seamless communication and efficient service.
  • Menu Knowledge and Recommendations: Develop a thorough knowledge of our menu, with the ability to make informed recommendations and suggestions to enhance the dining experience.
  • Table Management and Problem-Solving: Ensure tables are enjoying their meals and take action to correct any problems or concerns, providing a prompt and professional resolution.
  • Payment and Point of Sale Operations: Collect payments from tables and operate a POS system with accuracy and efficiency.

Requirements and Qualifications:

  • Education and Experience: A high school diploma and previous experience serving in a fast-paced environment are required.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills are essential for building strong relationships with guests, colleagues, and management.
  • Attention to Detail and Accuracy: A high level of attention to detail and accuracy is required for managing orders, payments, and customer interactions.

Equal Employment Opportunity:

Apicii Hospitality is an equal employment opportunity employer, committed to providing a fair and inclusive work environment for all employees and applicants. We welcome applications from diverse candidates and are dedicated to creating a workplace that values and respects individual differences.