Senior Director, Merchandising

3 hours ago


Culver City, California, United States Crunchyroll Full time
About Crunchyroll

Crunchyroll is a leading global media company dedicated to bringing the art and culture of anime to a passionate community. With a presence in over 200 countries and territories, we deliver a wide range of anime and manga content to our fans through various platforms, including streaming, merchandise, events, and more.

The Role

We are seeking a highly experienced Senior Director, Merchandising to lead our Merchandising and Product Development team. As a key member of our leadership team, you will be responsible for developing and executing the short and long-term strategy for category management, product creation, and vendor relationships. Your expertise will be crucial in driving growth across top-line sales and margin results, while maintaining a strong focus on consumer-centric strategies and best-in-class consumer experiences.

Key Responsibilities
  • Develop and execute category and product line plans that deliver on the overall Crunchyroll store vision and financial targets.
  • Oversee the Merchandising and Product Development team to optimize product and category mix, drive sales growth, and improve profitability.
  • Manage vendor relationships to ensure maximum partnerships through trade terms, first-to-market opportunities, and exclusives.
  • Build and develop a best-in-class product team across multiple locations, optimize processes, and drive new ways of working.
  • Maintain robust competitive intelligence to monitor industry and consumer trends, and digital commerce best practices.
Requirements
  • 10+ years' experience within the digital commerce or retail industry.
  • Experience with product creation and working with external vendors.
  • Business problem-solving and collaboration skills.
  • Experience managing a team across multiple locations.
  • Overall planning and organizing competency.
  • A Bachelor's degree with a focus in business, or equivalent experience.
  • Data-driven and consumer-obsessed mindset.
Why Crunchyroll?

At Crunchyroll, we value courage, curiosity, service, and kaizen. We believe in creating a workplace that is inclusive, diverse, and empowering. Our team is passionate about anime and manga, and we're committed to helping our fans connect with the stories and characters they love. If you're a leader who is passionate about driving growth, innovation, and customer satisfaction, we'd love to hear from you



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