Customer Experience Representative
15 hours ago
About the Role
As a Customer Experience Specialist at CarMax, you will play a key role in delivering exceptional service to customers at our Santa Fe location. You will guide customers through every step of their car buying or selling journey, ensuring a seamless and positive experience. Your responsibilities will include assessing vehicle condition, managing paperwork, and building strong rapport with customers.
Key Responsibilities
- Provide exceptional service to customers throughout the car buying or selling process
- Assess vehicle condition and communicate information to buyers
- Manage administrative duties, including sales paperwork and coordinating service appointments
Qualifications
- Demonstrated exceptional communication and relationship-building skills
- Prior sales and customer service experience preferred
- High school diploma or equivalent required
CarMax is an equal opportunity employer committed to diversity and inclusion. We offer a dynamic work environment and opportunities for career growth.
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