Veterinary Receptionist

About the Job

We are seeking a highly skilled and compassionate Veterinary Receptionist to join our team at Community Veterinary Partners. This is a full-time position responsible for providing exceptional customer service to clients and pets. The successful candidate will have a strong passion for delivering top-notch care and ensuring a warm and welcoming experience for all who visit our hospital.

Responsibilities:

• Provide exceptional customer service to clients, answering phone calls, scheduling appointments, and handling client inquiries.
• Greet clients and pets by name, ensuring a personalized experience.
• Manage medical records, updating client information, and preparing patient charts.
• Maintain a clean and organized reception area, ensuring a safe and healthy environment for both clients and staff.
• Assist with administrative tasks, including data entry, processing payments, and maintaining accurate financial records.
• Develop strong relationships with clients, understanding their needs and preferences.
• Collaborate with veterinarians and support staff to ensure seamless communication and efficient workflow.
• Participate in ongoing education and training to stay up-to-date on industry developments and best practices.

Requirements

To be considered for this role, you should possess:

• A high school diploma or equivalent; some college preferred.
• Experience in a veterinary setting or customer-facing role.
• Exceptional communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Basic computer skills and proficiency in veterinary software.

Salary and Benefits

The estimated salary for this position is $42,000 - $55,000 per year, depending on experience. Benefits include health insurance, dental insurance, vision insurance, 401(k) matching, paid time off, and parental leave.

Work Schedule

This is an 8-hour shift, Monday through Friday, with occasional weekend availability. We offer flexible scheduling to accommodate your needs.