Healthcare Digital Mailroom Specialist

2 weeks ago


Lake Katrine, United States First Source LLC Full time
Job Title: Healthcare Digital Mailroom Specialist

Job Summary:

The Digital Mailroom Specialist plays a critical role in our team, responsible for efficiently managing high volumes of mail and documents in a fast-paced environment. This position is essential to meeting productivity metrics and ensuring the timely and accurate processing of mail.

Key Responsibilities:
  • Identify and coordinate mail according to guidelines.
  • Maintain high levels of quality production, meeting hourly KPIs.
  • Perform electronic indexing.
  • Scan processed documents.
  • Create and validate envelope tracking and barcodes.
  • Provide outbound customer service.
  • Perform other duties as assigned.
Requirements:
  • High school diploma or equivalent required.
  • 1-2 years data entry and/or processing experience preferred.
  • Ability to type 35-40wpm, with 95% accuracy.
  • Basic computer literacy or ability to quickly learn.
  • Ability to work in a high-volume, fast-paced work environment.
  • Excellent verbal and written communication skills.
  • Excellent attention to detail.
  • Ability to maintain high levels of confidentiality.
  • Ability to work independently with limited supervision.
  • Ability to effectively prioritize and multi-task.
Additional Requirements:
  • Ability to work the hours necessary to satisfy the daily volume requirement, with the possibility of overtime, evenings, and weekends.
  • Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements.
  • Must be able to pass the required pre-employment background investigation, including but not limited to, criminal history, work authorization verification, and drug test.


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