Healthcare Digital Mailroom Specialist
2 weeks ago
Job Summary:
The Digital Mailroom Specialist plays a critical role in our team, responsible for efficiently managing high volumes of mail and documents in a fast-paced environment. This position is essential to meeting productivity metrics and ensuring the timely and accurate processing of mail.
Key Responsibilities:- Identify and coordinate mail according to guidelines.
- Maintain high levels of quality production, meeting hourly KPIs.
- Perform electronic indexing.
- Scan processed documents.
- Create and validate envelope tracking and barcodes.
- Provide outbound customer service.
- Perform other duties as assigned.
- High school diploma or equivalent required.
- 1-2 years data entry and/or processing experience preferred.
- Ability to type 35-40wpm, with 95% accuracy.
- Basic computer literacy or ability to quickly learn.
- Ability to work in a high-volume, fast-paced work environment.
- Excellent verbal and written communication skills.
- Excellent attention to detail.
- Ability to maintain high levels of confidentiality.
- Ability to work independently with limited supervision.
- Ability to effectively prioritize and multi-task.
- Ability to work the hours necessary to satisfy the daily volume requirement, with the possibility of overtime, evenings, and weekends.
- Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements.
- Must be able to pass the required pre-employment background investigation, including but not limited to, criminal history, work authorization verification, and drug test.
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