Healthcare Support Specialist

2 weeks ago


San Francisco, California, United States Omada Health Full time
About the Role

We are seeking a highly skilled and compassionate Healthcare Support Specialist to join our team at Omada Health. As a key member of our customer support team, you will play a critical role in delivering exceptional service to our members and ensuring their success in achieving their health goals.

Key Responsibilities
  • Provide timely and effective support to members via phone and email, addressing their questions and concerns related to our digital health programs.
  • Process applications with accuracy and attention to detail, ensuring seamless onboarding for new members.
  • Collaborate with cross-functional teams to resolve complex issues and improve overall member experience.
  • Stay up-to-date on product knowledge and features, providing expert guidance to members and internal stakeholders.
  • Meet and exceed key performance indicators (KPIs) for support quality, member satisfaction, and productivity.
Requirements
  • 2+ years of experience in customer-facing roles, preferably in healthcare or a related field.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced, dynamic environment.
  • Technical proficiency in multiple systems and software applications, including CRM platforms and digital health tools.
  • Strong analytical and critical thinking skills, with the ability to navigate complex issues and provide creative solutions.
  • Ability to work independently and as part of a team, with a focus on collaboration and continuous improvement.
What We Offer
  • Competitive salary and annual cash bonus potential.
  • Remote work environment with flexible scheduling and opportunities for professional growth.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional development and continuing education.
About Omada Health

Omada Health is a leading digital health company dedicated to improving health outcomes and reducing healthcare costs. Our innovative programs and solutions empower individuals to take control of their health, and our team is passionate about delivering exceptional service and support to our members.



  • San Francisco, California, United States HealthCare Support Full time

    Physical Therapist Assistant Job OpportunityWe are seeking a skilled Physical Therapist Assistant to join our team at HealthCare Support. As a Physical Therapist Assistant, you will work closely with our healthcare professionals to provide high-quality patient care.Benefits of Working with HealthCare SupportCompetitive Pay: Earn a weekly stipend of $1,190...


  • San Francisco, California, United States Healthcare Support Full time

    Job Title: Physical Therapist AssistantWe are seeking a highly skilled Physical Therapist Assistant to join our team at Healthcare Support. As a Physical Therapist Assistant, you will work closely with our Physical Therapists to provide high-quality patient care and support.Job Summary:This is a 13-week contract position located in San Francisco, California....


  • San Francisco, California, United States HealthCare Support Full time

    Job Summary:HealthCare Support is seeking a skilled Physical Therapist Assistant to join our team. As a Physical Therapist Assistant, you will work closely with our healthcare professionals to provide high-quality patient care and support.Responsibilities:Assist physical therapists in the delivery of patient care, including exercises, treatments, and patient...


  • San Francisco, California, United States AAS Healthcare Staffing Full time

    Denial Appeals SpecialistWe are seeking a highly skilled Denial Appeals Specialist to join our team at AAS Healthcare Staffing in Brooklyn, NY. As a hospital liaison with third-party payers, you will play a critical role in reviewing denied claims, writing appeals, and retrospectively pre-certifying Medicaid, Medicare, and private insurance accounts.Key...


  • San Francisco, California, United States Abridge Full time

    Job DescriptionAbridge is a pioneering organization that is revolutionizing the healthcare industry by leveraging AI technology to improve clinical documentation efficiencies and enhance patient-clinician conversations.Our mission-driven company is committed to delivering exceptional products and services that empower healthcare professionals to focus on...


  • San Diego, California, United States SDUHSD Full time

    Job SummaryWe are seeking a skilled Healthcare Support Specialist to join our team at SDUHSD. As a key member of our staff, you will provide critical support to our healthcare professionals in a fast-paced environment.Key ResponsibilitiesAssist healthcare professionals with patient care and administrative tasksProvide support with medical procedures and...


  • San Leandro, California, United States Alameda Health System Full time

    Job SummaryAlameda Health System is seeking a skilled Healthcare Support Specialist to join our team. As a key member of our healthcare team, you will provide high-quality patient care and support services in a fast-paced hospital or clinic setting.Key ResponsibilitiesProvide direct patient care and support services under the supervision of licensed...


  • San Diego, California, United States Aloha Staffing Full time

    Exciting Opportunity for Healthcare Support SpecialistsAloha Staffing is seeking compassionate and skilled individuals to fill the roles of Medical Assistant, Certified Nursing Assistant, and Licensed Vocational Nurse within our esteemed skilled nursing facility. We prioritize the health and happiness of our healthcare team, ensuring a nurturing...


  • San Francisco, California, United States Mission Neighborhood Health Center Full time

    Job OverviewThe Mission Neighborhood Health Center (MNHC) is a community-focused, non-profit organization dedicated to providing comprehensive health services to diverse populations in the Mission and Excelsior Districts of San Francisco. Our services encompass primary healthcare, adult medicine, pediatrics, family planning, OB/GYN, HIV care, and support for...

  • IT Support Specialist

    2 weeks ago


    San Francisco, California, United States Elation Health Full time

    Join Our Team of Dedicated ProfessionalsWe're seeking a talented IT Support Specialist to join our growing team at Elation Health. As a key member of our team, you'll play a vital role in ensuring the smooth operation of our healthcare technology solutions.What We're Looking ForWe're looking for someone who is passionate about delivering exceptional customer...


  • San Dimas, California, United States Prime Healthcare Full time

    Prime Healthcare - JobID: CNA / Health Aide **Job Summary** As a Certified Nursing Assistant at Prime Healthcare, you will play a vital role in providing exceptional patient care and support. **Key Responsibilities:** * Assist with activities of daily living and provide basic nursing care to non-critical patients * Maintain a safe environment under the...


  • San Francisco, California, United States San Francisco Campus for Jewish Living Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Unit Coordinator to join our team at San Francisco Campus for Jewish Living. As a Unit Coordinator, you will play a critical role in supporting the Unit Manager, Social Services, and Interdisciplinary Team in all administrative unit functions.Key ResponsibilitiesStaff Scheduling and Payroll:...


  • San Francisco, California, United States Genie Healthcare Full time

    Job Title: Traveling Healthcare ProfessionalJob Type: Full-time, TravelingLocation: NationwideJob Description:Genie Healthcare is seeking a skilled Home Health Nurse Specialist to join our team of traveling healthcare professionals. As a Home Health Nurse Specialist, you will provide high-quality patient care in the comfort of their own...


  • San Francisco, California, United States HealthCare Support Full time

    Job Summary:HealthCare Support is seeking a skilled Physical Therapist Assistant to join our team. As a Physical Therapist Assistant, you will work closely with our healthcare professionals to provide high-quality patient care and support.Responsibilities:Assist physical therapists in the delivery of patient care, including exercises, treatments, and patient...


  • San Francisco, California, United States ACES Healthcare Staffing Full time

    Exciting Opportunity for a RN-Infusion Oncology SpecialistACES Healthcare Staffing is seeking a skilled RN-Infusion Oncology Specialist to join our team in Moab, UT.Job Details:Estimated Gross Weekly Pay: $ - $Assignment Duration: 52 weeksShift: DaysWeekly Guarantee: 36Benefits:Weekly pay by direct depositHighly competitive pay packagesConcierge travel...


  • San Francisco, California, United States Host Healthcare Full time

    Job Opportunity: We are seeking a skilled Registered Nurse to join our team at a leading healthcare facility in San Francisco, CA.About the Role: As a Registered Nurse - Long Term Acute Care Specialist, you will be responsible for providing high-quality patient care in a fast-paced acute care setting. Your expertise will be invaluable in helping us deliver...


  • San Francisco, California, United States Aequor Technologies Full time

    Job OpportunityWe are seeking a skilled Clinical Healthcare Specialist to join our team at Aequor Technologies.Key Responsibilities:Provide high-quality patient care in a clinical settingCollaborate with healthcare professionals to ensure effective treatment plansConduct thorough assessments and develop individualized care plansCommunicate effectively with...


  • San Francisco, California, United States Collaborative Support Programs Full time

    Job SummaryThe Enhanced Support Worker provides direct support, skill development, and community resource linkages to residents who have a psychiatric, substance use disability and/or within the legal system.Key ResponsibilitiesProvide person-centered support to residents, enabling them to live independently and work towards realizing their full...

  • IT Support Specialist

    2 weeks ago


    San Francisco, California, United States Lattice Incorporated Full time

    Job Title: IT Support SpecialistLattice Incorporated is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide technical support and assistance to employees and customers via phone, email, and...


  • San Diego, California, United States Sharp HealthCare Full time

    Job SummaryWe are seeking a skilled Healthcare Assistant-Medical/Surgical to join our team at Sharp HealthCare. As a key member of our interprofessional team, you will collaborate with licensed nurses to deliver high-quality patient care.Key ResponsibilitiesDeliver patient care with consideration to age-specific needs and care requirements.Contribute to the...