Scheduler II, Full Time- Centralized Scheduling

2 weeks ago


Kansas City, Missouri, United States Saint Luke's Health System Full time

Job Summary

Saint Luke's Health System is seeking a skilled Scheduler to join our team in Kansas City. As a Scheduler, you will be responsible for providing exceptional customer service to patients, families, physicians, and internal departments.

Key Responsibilities

  • Schedule tests, procedures, treatments, and services with minimal supervision.
  • Determine financial accountability and provide information and referrals proactively.
  • Problem-solve concerns and issues in a timely and effective manner.
  • Provide patient instructions and education regarding preparations for tests and procedures.
  • Assist in co-worker training and consistently work on special projects.
  • Accurately complete patient scheduling with minimal supervision.
  • Achieve quality scores for career ladder level II as determined by Patient Access Leadership.
  • Perform scheduling in at least 2 locations within the scope of the position.
  • Demonstrate the ability to problem-solve customer concerns.
  • Consistently score 95% on customer reviews.

Requirements

  • 1 year of applicable experience.

Why Saint Luke's?

We believe in creating a collaborative environment and seeking innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees, including:

  • Medical health plans.
  • Tuition reimbursement.
  • Paid time off.
  • Retirement contributions.
  • Employee Assistance Program.

About Saint Luke's

Saint Luke's Health System is a faith-based, nonprofit, locally owned health system in Kansas City. We strive to provide exceptional patient care and are committed to creating a diverse and inclusive workspace where all voices matter.



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