Customer Experience Specialist

1 day ago


Keene, New Hampshire, United States DISH Full time
Unlock Your Career Potential

DISH is a pioneering company that has been revolutionizing the future of connectivity for over 40 years. Our extensive reach spans satellite television service, live-streaming, on-demand programming, smart home installation services, mobile plans and products, and now we're building America's First Smart Network™.

Our family of brands includes EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and Gen Mobile.

A Day in the Life

As a Field Technician, you will be representing DISH in customers' homes daily, delivering TV and Smart Home solutions to millions of households. We'll train you to provide exceptional customer experiences, educating and connecting Americans with every home visit.

You will play a vital role in ensuring an outstanding customer experience, contributing to our sixth consecutive year as the #1 provider in Overall Customer Satisfaction, as recognized by J.D. Power.

What Sets Us Apart
  • We offer guaranteed promotions after 6 months with a $1.00 per hour pay increase.
  • Performance Incentives with the potential for up to $9,100 in your first year and $13,900 each following year.
  • Paid training, time off, and holidays.
  • A 4-day work week with opportunities to work overtime.
  • Comprehensive medical, dental, vision, and life insurance packages, along with Health Savings Accounts.
  • Free DISH TV programming at a value of $114.99/month at your home, plus discounted Sling TV and Boost Infinite phone plans.
  • A 401(K) plan with company match and Employee Stock Purchase Program (ESPP).
  • Tuition Reimbursement.
  • DISH-supplied vans, tools, and uniforms.

We believe our greatest benefit is opportunity – over 400 current technician leaders started as technicians. With grit and tenacity, you'll grow quickly at DISH.

We value performance-based promotions, including an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.

Your Skills and Qualifications
  • Aptitude to build rapport quickly.
  • Ability to stand on high ladders (up to 40 feet) for extended periods, lift over 70 lbs, and remain within individual weight limit requirements.
  • Ability to crawl into small spaces and work in varying climates/weather conditions.
  • A valid driver's license in the state you seek employment with a driving record meeting DISH's safety standards.
  • Travel may be required.

Salary: $22.25/Hour



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