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Cannabis Customer Experience Specialist

1 month ago

Keene, New Hampshire, United States Temescal Wellness Full time
Temescal Wellness Job Description

The Patient Service Associate role at Temescal Wellness is designed to provide a consultative buying experience to our patients. As a Cannabis Customer Experience Specialist, you will be responsible for assisting qualifying patients and caregivers in obtaining their cannabis/cannabis infused or medicated products.

Company Overview

At Temescal Wellness, we are committed to creating a diverse environment and are proud to be an Equal Opportunity Employer. We strive to create a welcoming environment for all team members.

Compensation and Benefits

We offer a competitive salary of $16.00 per hour, with approximately 75% of medical, dental and vision insurance paid by the employer for employees working at least 30 hours/week. Generous time off policy, pro-rated for part-time employees.

Job Responsibilities
  • Assist qualifying patients and caregivers in obtaining their cannabis/cannabis infused or medicated products
  • Participate actively in ongoing training in customer service delivery
  • Assist with dispensary opening and closing, including the protection of dispensary assets by following operational policies and procedures
  • Compliance with program regulations as they relate to retail operations and to the dispensing of medicated products, including the use of seed to sale software
Required Skills and Qualifications
  • Affinity for handling multiple demands simultaneously and proficiency with time management
  • Ability to learn and to use seed to sale POS software in compliance with program regulations
  • Strong attention to detail
  • High-energy, enthusiasm and positivity, a general can-do spirit
  • Exemplary customer service skills as observed by supervisors and as validated by patient feedback
Benefits

Mission-driven organization with an excellent work-life balance. This position is not eligible for visa sponsorship.