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Customer Service Representative
1 month ago
Malibu Events Promotion is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Respond to customer inquiries and concerns in a timely and professional manner.
- Provide solutions to customer issues, ensuring high levels of satisfaction.
- Collaborate with team members to maintain a smooth and efficient service process.
- Keep accurate records of customer interactions and transactions.
- Promote and upsell services to drive business growth.
What We Offer:
- Competitive Hourly Pay: $15 - $21 per hour + Performance-Based Bonuses.
- Growth Opportunities: Develop your skills and advance to a full-time position with additional benefits.
- Flexible Schedule: Part-time and full-time options available to fit your lifestyle.
- Comprehensive Benefits: Including health, dental, and vision insurance for full-time employees.
- Bonuses & Incentives: Earn bonuses based on performance and customer satisfaction.
- Training & Development: Receive ongoing training to sharpen your skills and grow professionally.
Requirements:
- Excellent verbal communication and listening skills.
- Strong problem-solving abilities with a customer-first mindset.
- Comfortable handling both phone and in-person customer interactions.
- Ability to work independently and as part of a team.
- Previous customer service experience is a plus but not required.
Apply today and take your customer service career to the next level