Patient Access Representative

9 hours ago


Westwood, New Jersey, United States Ensemble Health Partners Full time
About the Role

We are seeking a highly motivated and detail-oriented Patient Access Representative to join our team at Ensemble Health Partners. As a key member of our revenue cycle management solutions, you will play a critical role in ensuring accurate patient information and efficient admissions processes.

Job Responsibilities
  • Assign accurate MRNs, complete medical necessity/compliance checks, and provide proper patient instructions.
  • Collect insurance information, receive/process physician orders, and utilize an overlay tool while providing excellent customer service.
  • Operate the telephone switchboard, relay incoming/outgoing/inter-office calls as applicable.
  • Maintain adherence to policies and provide exceptional customer service in interactions with patients, families, and healthcare professionals.
Requirements
  • 1+ years of customer service experience.
  • High School Diploma/GED required.
  • Certified Registration Counselor (CRCR) certification required within 6 months of hire.
Compensation and Benefits

We offer a competitive salary of $16.05 per hour based on experience. In addition to a comprehensive benefits package, including health insurance, time off, retirement plans, and well-being programs, we also offer tuition reimbursement and professional certification relevant to your field.

About Us

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. We strive to empower our employees to thrive by providing growth opportunities, recognition programs, and a supportive work environment. Join us in making a meaningful difference in the lives of our patients and communities



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