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Culinary Preparation Specialist
2 months ago
Overview
Hard Rock International (HRI) stands as a premier global brand, boasting venues across more than 70 countries and 265 locations, which include owned, licensed, or managed Rock Shops, Live Performance Venues, and Cafes. In 2020, HRI expanded its portfolio with the launch of Hard Rock Digital, an innovative online sportsbook and gaming platform. The company is renowned for its extensive collection of authentic music memorabilia, featuring over 86,000 pieces displayed worldwide. In recognition of its commitment to guest satisfaction, Hard Rock Hotels has been awarded the top brand in Outstanding Guest Satisfaction for two consecutive years in J.D. Power's North America Hotel Guest Satisfaction Study.
HRI has also been recognized as a U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for two years running. The brand has received accolades from Forbes as one of the Best Employers for Women, Diversity, and New Grads, as well as a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment sectors. Furthermore, Hard Rock Hotels & Casinos has consistently ranked first in the Casino Gaming Executive Satisfaction Survey for six of the last seven years.
Responsibilities
While kitchen staff may not interact directly with guests, their roles are crucial to the success of the Cafe. At Hard Rock, culinary team members are expected to be versatile and skilled.
- Preparing recipes and menu items according to specifications
- Accurately labeling, dating, covering, and refrigerating prepared items for service
- Executing opening, closing, and side duties, including setting up, stocking, and dismantling kitchen equipment and preparation stations
- Ensuring a clean and organized kitchen environment
- Adhering to safety and sanitation protocols
- Exhibiting a sense of urgency in all tasks
- Reading and interpreting order tickets or automated Kitchen Display System accurately
- Assembling orders while verifying product quality and specifications
- Demonstrating comprehensive product knowledge
- Managing re-cook, special preparation, long ticket, and large party procedures
- Communicating effectively with colleagues and Front-of-the-House staff
- Offering competitive pay, with wages up to $15+/hr.
This job description outlines the essential functions of the position; it does not encompass all tasks that may be assigned.
Qualifications
Experience, Education, & Certifications
- 1-2 years of relevant experience (requirements may vary by location)
- High School diploma or GED equivalent
- In certain U.S. States, completion of a food safety certification program is mandatory prior to serving food or alcohol, which may include a food handlers card (e.g., California law requires this)
Skills
- Ability to remain composed in a fast-paced, dynamic environment
- Exhibiting strong organizational skills, attention to detail, and a sense of urgency
- Displaying a positive and friendly demeanor towards guests and team members
- Upholding HRC's core values and mission statement
Physical Demands
- Capability to move throughout the workplace during shifts (standing, walking, kneeling, bending, etc.) for extended periods
- Ability to perform repetitive movements with arms, hands, and wrists
- Effective verbal communication and auditory perception
- Manual dexterity and hand-eye coordination, including the ability to work with hands above shoulder level
- Capacity to occasionally lift, push, pull, balance, or carry objects weighing up to 10 pounds
- Ability to rotate or twist body parts in a circular motion
- Tolerance for exposure to varying temperatures, chemicals, and a loud environment
Additional Requirements
- Maintaining a well-groomed appearance
- Adhering to uniform guidelines
- Practicing general safety and sanitation standards
- Recycling materials whenever possible