Application Support Specialist
4 weeks ago
At Axelon, we are seeking a skilled Application Support Specialist to join our team. As a key member of our support team, you will provide top-notch support to internal users by applying analytical and technical problem-solving skills to triage user incident tickets.
Key Responsibilities
- Provide application support to internal users by applying analytical and technical problem-solving skills to triage user incident tickets.
- Analyze low to moderate complexity technical and business problems using general knowledge of industry, business operations, business products, business process, data, architecture, vendor integration, and application connectivity.
- Collaborate with more senior team members and other support teams to identify defects and user impact.
- Participate daily in all required team and support group meetings.
Requirements
- 1-3 year Insurance experience preferred.
- Mainframe, Guidewire Suites, NexThink, AppDynamics and/or Splunk experience a plus.
About Us
Axelon is a leading provider of IT services and solutions. We are committed to delivering high-quality services to our clients and providing a positive work environment for our employees.
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