Medical Assistant Specialist

1 day ago


Alpharetta, Georgia, United States AllCare Primary and Immediate Care Full time
Job Title: Medical Assistant Specialist

We are seeking a skilled and dedicated Medical Assistant Specialist to join our team at AllCare Primary and Immediate Care. The successful candidate will be responsible for conducting comprehensive training sessions for new medical assistants, assessing training needs, and providing remediation sessions as needed.

Key Responsibilities:
  • Conduct training sessions for new medical assistants, covering clinical procedures, administrative tasks, and compliance with clinic protocols.
  • Assess training needs and provide remediation sessions to address performance gaps identified during onboarding and ongoing evaluations.
  • Serve as a mentor and resource for new hires, offering guidance and support throughout their training period and beyond.
  • Collaborate with the Clinical Training Specialist to develop and update training materials and protocols to ensure they reflect current best practices and regulatory requirements.
  • Work alongside medical assistants on the clinic floor to demonstrate best practices, troubleshoot issues, and ensure smooth operations.
  • Work floor shifts in assigned pod for business continuity, assisting with patient intake, assessments, and basic medical procedures as needed to support clinic operations.
  • Maintain accurate documentation of training sessions, attendance records, and performance evaluations.
  • Participate in continuing education opportunities to stay updated on company workflows, SOP's and policies.
Requirements:
  • High School Diploma or GED
  • Completion of medical assistant training program with certification
  • 2+ years of medical assistant experience in primary care, urgent care or emergency room setting
  • 1+ year experience as a trainer/mentor in a Primary Care/ Immediate/Urgent Care setting
  • Knowledge of computerized information systems (EMR) used in clinical management settings (Athena preferred)
Working Conditions:
  • Flexibility to work various schedules, including evenings and weekends, to accommodate training schedules assigned clinical shifts, and call outs.
  • Travel. The role will require 100% travel between locations of assigned region or market
  • This position primarily operates in a clinical environment, involving regular interaction with patients and healthcare staff
  • Physical demands include standing for extended periods, lifting and carrying medical equipment or supplies, and assisting with patient mobility


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