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Automotive Sales Specialist

2 months ago

Elkridge, Maryland, United States Cox Communications Full time
About the Role

We are seeking a highly skilled Dealer Services Specialist II to join our team at Cox Automotive. As a key member of our sales team, you will be responsible for providing exceptional service to our dealer clients, ensuring their auction experience is efficient, professional, and enjoyable.

Key Responsibilities
  • Represent the dealer sales lane on sale days and promote Manheim products and services.
  • Receive reserve prices from dealers, assign order numbers, represent vehicles on the auction stage, and negotiate conditional bids.
  • Work with dealers, managers, and coordinators to ensure vehicles are ready for auction, both in-lane and online.
  • Provide training and consultation on our products and services.
  • Assist with customer care issues and respond to dealer inquiries, problems, or concerns in a professional manner and escalate as necessary.
  • Consult customers on floor prices and market values of vehicles.
  • Walk vehicles with account representatives and make recommendations for reconditioning to increase vehicle value.
  • Coordinate with recon shops and lot operations to complete vehicle repairs, inspections, and details to ensure vehicles are prepared and ready for sale.
Requirements
  • A high school diploma or GED and 3 years of experience in a related field.
  • A valid driver's license.
  • Strong communication and interpersonal skills.
  • The ability to perform at a high level and adapt within a fast-paced team environment.
  • The ability to sit or stand for prolonged periods of time, perform repetitive tasks, and lift up to 15 pounds.
  • Vision requirements include being able to see close, far, and in color, judge distances, and adapt to changes in focus.
Preferred Qualifications
  • 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
  • Previous experience in sales support roles.
Work Environment

Mostly indoor but may have exposure to outdoor weather conditions. Moderate noise level.

About Us

Cox Automotive is a leading provider of automotive solutions, and we are committed to providing our employees with a comprehensive benefits package, including health insurance, retirement planning, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.