Help Desk Agent

3 weeks ago

American Fork, Utah, United States Contact Center Hiring Full time

We are seeking a Help Desk Agent to join our team at Contact Center Hiring. As a member of our contact center team, you will play a vital role in delivering exceptional customer experiences through phone calls, emails, and live chats.

About the Job

The Help Desk Agent will be responsible for answering phone calls, emails, and live chats from customers, responding to inquiries, and resolving issues in a professional and timely manner. They will also be required to identify and escalate priority issues to high-level management when necessary.

To succeed in this role, you will need excellent communication skills, both written and verbal, and be able to work independently with minimal supervision. You will also be required to maintain accurate records of customer interactions and provide feedback to improve our services.

What We Offer
  • A competitive salary range of $18-$20 per hour
  • A casual work environment with opportunities for career advancement
  • Paid time off for all employees, starting from day one
  • Daily pay partnership for flexible compensation

At Contact Center Hiring, we value our employees' well-being and offer a comprehensive benefits package, including health, dental, and vision insurance, as well as 401(k) savings. Our team members enjoy a supportive and dynamic work environment, with opportunities for growth and development.

  • Customer Service Supervisor

    1 week ago

    American Fork, Utah, United States HOLIDAY INN EXPRESS OF AMERICAN FORK Full time

    Job Title: Customer Service SupervisorHoliday Inn Express of American Fork is seeking a skilled Customer Service Supervisor to lead our front desk team. Salary: $45,000 - $55,000 per year.Job Summary:This role requires a highly organized and communicative individual who can effectively manage multiple tasks and priorities. As a Customer Service Supervisor,...

  • Reception Team Member

    6 days ago

    American Fork, Utah, United States G.O.A.T. Haircuts & Athletic Spa Full time

    Job DescriptionWe are seeking a highly skilled Reception Team Member to join our team at G.O.A.T. Haircuts & Athletic Spa in American Fork. As a key member of our team, you will be responsible for creating a welcoming environment for clients, delivering exceptional customer service, and supporting the daily operations of our high-end men's salon.Key...

  • Life Insurance Sales Professional

    4 weeks ago

    American Fork, Utah, United States SFG - Peterson Agency Full time

    Are you looking for a career that offers flexibility, unlimited earning potential, and the opportunity to build a business?OverviewSFG - Peterson Agency is a dynamic and innovative company that specializes in life insurance sales. As a sales professional with our agency, you will have the opportunity to work from anywhere, enjoying a flexible schedule and...

  • Insurance Sales Professional

    2 weeks ago

    American Fork, Utah, United States Rick Albrecht - State Farm Agency Full time

    Job SummaryWe are seeking a highly motivated Licensed Insurance Sales Professional to join our team at Rick Albrecht - State Farm Agency in American Fork, UT. As an independent contractor agent, we offer a dynamic work environment with opportunities for growth and advancement.The ideal candidate will have a strong background in insurance sales, excellent...

  • Insurance Customer Experience Specialist

    6 days ago

    American Fork, Utah, United States Kresha Brems - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role involves generating exceptional client experiences that contribute to the growth of a successful insurance agency. If you have a passion for helping people and possess strong communication skills, we encourage you to...

  • Front Desk Receptionist

    4 weeks ago

    American Fork, United States Dentalqore Full time

    Front Desk ReceptionistDentalQore American Fork, UT 84003 Job Description DentalQore's Front Desk Receptionist serves visitors by greeting, welcoming and directing them in a professional manner. The receptionist notifies team members when visitors arrive to meet with them. Our receptionist oversees other office tasks, such as producing reports, scheduling...

  • Customer Service Banking Specialist-Onsite

    4 months ago

    Dutch Fork, United States Teleperformance USA Full time

    Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more than 300 languages,...