Insurance Customer Experience Specialist
3 days ago
We offer a competitive salary of $55,000 per year and a range of benefits, including simple IRA, license reimbursement, bonus opportunities, flexible scheduling, paid time off, and training & development. As a valued member of our team, you will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
The ideal candidate will have strong communication and interpersonal skills, be detail-oriented, and able to multitask. Previous customer service experience is preferred but not required.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
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