Customer Service Supervisor

3 weeks ago


American Fork, Utah, United States HOLIDAY INN EXPRESS OF AMERICAN FORK Full time
Job Title: Customer Service Supervisor

Holiday Inn Express of American Fork is seeking a skilled Customer Service Supervisor to lead our front desk team. Salary: $45,000 - $55,000 per year.

Job Summary:

This role requires a highly organized and communicative individual who can effectively manage multiple tasks and priorities. As a Customer Service Supervisor, you will be responsible for overseeing the daily operations of our front desk team and ensuring that they provide exceptional customer service to our guests at all times.

Key Responsibilities:
  • Cleanliness and organization of the front desk and back office areas
  • Hiring, scheduling, training, and supervising front desk staff members as directed by management
  • Maintaining high service scores and meeting all scoring goals
  • Assisting the front desk with any guest related issues
  • Ensuring that all front desk agents have completed all Brand required training
  • Meeting with your team a minimum of every other month
  • Motivating your team to meet all enrollment requirements based on our brand
  • Responding in a timely manner to all forms of communication
  • Communication with management and all other departments on a regular basis
  • Any other duties and tasks as assigned by management


Benefits:
  • Competitive salary
  • Benefits package
  • Ongoing training and development opportunities


  • American Fork, Utah, United States Dollar Tree Full time

    What You'll Do">Handle all sales transactions while operating assigned cash register.Maintain security of all cash.Maintain a high level of good customer service.Protect all company assets.Maintains a pleasant, friendly, cooperative attitude with customers, co-workers, and supervisors.Fully cross-train to assist with unloading truck; receiving and stocking...

  • Area Supervisor

    3 weeks ago


    American Fork, Utah, United States Dynamond Building Services Full time

    Job DescriptionWe are looking for a motivated and organized Area Supervisor to join our team at Dynamond Building Services. As an Area Supervisor, you will be responsible for supervising and coordinating the activities of our operations team to ensure that our clients receive exceptional service.About the Role:Supervise and coordinate the activities of...


  • American Fork, Utah, United States ZURCHERS Full time

    Customer Service Representative Job SummaryZurchers is a leading retailer seeking a Customer Service Representative to join our team in a part-time capacity. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.About the...


  • American Fork, Utah, United States Cubby's LLC Full time

    We are seeking a motivated and enthusiastic Customer Service Representative to join our team at Cubby's LLC. As a Customer Service Representative, you will be the face of our company, interacting with customers and providing exceptional service.About the RoleThe Front of House Crew Member plays a critical role in delivering an exceptional customer...


  • American Fork, Utah, United States Cubby's Full time

    About the RoleCubbys is looking for a reliable and friendly Customer Service Representative to join our front of house team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring that their experience at Cubbys is memorable and enjoyable.Responsibilities include taking orders,...


  • American Fork, Utah, United States Contact Center Hiring Full time

    We are looking for a highly skilled Customer Service Agent to join our Contact Center team in American Fork, UT. As a key point of contact for our customers, you will be responsible for providing exceptional service and support via phone, email, and live chat.The ideal candidate will have excellent communication skills, be able to work in a fast-paced...


  • American Fork, Utah, United States American Fork City Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at American Fork City. As a key member of our utility billing department, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our billing processes.Responsibilities• Provide timely and accurate information to...


  • American Fork, Utah, United States Contact Center Hiring Full time

    Job Details:We are seeking a motivated and customer-focused Customer Service Specialist to join our dynamic team at Contact Center Hiring. As a key member of our front-line support team, you will be responsible for providing exceptional service to our customers through phone calls, emails, and live chat interactions.Key Responsibilities:Answering customer...


  • American Fork, Utah, United States Ross Stores, Inc. Full time

    About the RoleAs a Customer Service Representative at Ross Stores, you will have the opportunity to work in a fast-paced retail environment where no two days are the same. Your primary responsibility will be to ensure customers have a positive shopping experience by providing excellent customer service and ensuring the store is always well-organized and...


  • American Fork, Utah, United States Buyerlink Full time

    Job Description Becoming a part of Buyerlink's team means joining a fully integrated technology platform that simplifies online marketing for businesses of all sizes. As a Call Center Representative, you will be an integral part of connecting customers with home service companies and auto dealerships across the country.Your primary responsibility will be to...


  • American Fork, Utah, United States Caselle Full time

    Caselle: A Dynamic Customer Service RoleOur company is seeking a skilled and dedicated individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional support to our clients, resolving their queries efficiently, and ensuring they have an outstanding experience with our software.The salary...


  • American Fork, Utah, United States Domino's Pizza LLC Full time

    At Domino's, we're looking for a talented Customer Service Ambassador to join our team. As a representative of our brand, you'll play a key role in delivering exceptional customer experiences that drive loyalty and growth. Key responsibilities include:Greeting customers with a warm smile and welcoming attitude.Taking orders efficiently using our Point of...


  • American Fork, Utah, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our General Merchandise team as a Sales Associate. This role involves providing exceptional customer service, processing customer orders, and maintaining a clean and organized store environment.ResponsibilitiesProcess customer orders accurately and efficientlyMaintain a...


  • American Fork, Utah, United States Domino's Pizza LLC Full time

    Job SummaryDomino's Pizza LLC is seeking a highly motivated and enthusiastic Customer Service Representative to join our team as a Restaurant Team Member. This role offers a competitive salary, $12-$15 per hour, based on experience.We are looking for an individual who can provide excellent customer service, work effectively in a fast-paced environment, and...


  • American Fork, Utah, United States Rick Albrecht - State Farm Agency Full time

    **About the Role**We are seeking a motivated Licensed Customer Service Representative to join our dynamic team at Rick Albrecht - State Farm Agency. As an Agent Team Member, you will be responsible for providing top-notch customer service and support to our clients.


  • American Fork, Utah, United States Big 5 Full time

    We are seeking highly motivated individuals to join our sales team as Customer Service Associates. In this role, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Estimated Salary: $40,000 - $55,000 per year


  • American Fork, Utah, United States Contact Center Hiring Full time

    We are seeking a Customer Service Representative to join our team at Contact Center Hiring. This is a fantastic opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.About the RoleThe ideal candidate will have 1 year of experience in a customer-facing role, preferably in a call center setting....


  • American Fork, Utah, United States Domino's Pizza LLC Full time

    Company Overview: Domino's Pizza LLC is a leading pizza delivery and carryout chain. As a Customer Service Rep, you will be part of our dynamic team that aims to deliver high-quality products and exceptional customer service.">Salary: We offer a competitive salary of $12-$15 per hour, depending on experience and location.


  • American Fork, Utah, United States Parkland Full time

    Job DescriptionParkland is seeking a talented Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store, preparing food and drinks while meeting health standards, and handling cash, funds, and products responsibly. You will also be responsible for...


  • American Fork, Utah, United States Burlington Full time

    Our Store TeamBurlington Stores, Inc. is dedicated to providing our customers with an exceptional shopping experience.We are looking for a skilled Customer Service Leader to join our team in American Fork, UT.Job DescriptionThis role involves leading our store team, supervising associates, and promoting excellent customer service.Main TasksLead store...