Strategic Planning and Performance Director

1 week ago


Woodland Hills, California, United States Blue Shield of California Full time
About the Role

The Director, Strategic Planning and Performance will play a critical role in supporting the direction, development, and execution of the management process for our National Medicare line of business. This position will ensure strategy, communications, and information sharing work together in a seamless management process.

Key Responsibilities
  • Identify and implement new initiatives to drive consistency and efficiency in messaging, collation, and dissemination of information to cross-functional partners.
  • Set cohesive business unit messages and identify further opportunities to align across multiple Health Plans, Finance, Operations, Compliance, and other critical functions impacting Medicare.
  • Responsible for creating and maintaining short and long-term strategic plans in conjunction with business leaders.
  • Build and lead integration with local client health plans by leveraging internal and external resources.
  • Deliver program management capability and define success measurement criteria.
  • Connect the dots between key initiatives and goals across state-specific Health Plan clients to identify scale, financial, and operational opportunities.
What You'll Do
  • Support, develop, and deploy the Medicare Operating Model, manage governance, and prioritize alignment opportunities across the organization and state-specific Health Plan clients.
  • Develop or assist in the development of presentations for various management forums, including Operating Committee and leadership meetings.
  • Lead continuous assessment of governance models, including identifying gaps, recommending actions, and implementing changes to improve the organization's overall performance and effectiveness.
  • Present feedback, opportunities, and obstacles in a unified way, ensuring the organization is focused on key improvements and monitoring progress against objectives.
  • Work with leaders to educate, mitigate, and request support for key initiatives and critical projects.
  • Lead business unit-wide initiatives on a wide range of topics, facilitating work groups across multiple businesses and matrix partners, organizing key events, and other assignments as needed.
  • Support the development of executive audience materials, leveraging subject matter experts and cross-functional partners, and assist with the planning and production of executive communication materials.
  • Partner with Senior executives to establish and regularly report progress toward operating plans to ensure alignment with long-term strategy.
  • Proactively contribute meaningful and actionable solutions to business opportunities.
Requirements
  • Requires a bachelor's degree or equivalent experience.
  • Requires a minimum 10 years of prior relevant experience with a minimum of 6 years of management experience.
  • Requires a Medicare Subject Matter Expert with a health plan perspective (business acumen).
  • Requires 5+ years of program management experience leading successful large-scale transformation initiatives.
  • Requires executive presence and the ability to present business cases at all levels.


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