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Patient Care Support Representative
2 months ago
Join Olmsted Medical Center as a vital member of our team in the role of Patient Services Representative. This position is essential in ensuring a smooth and welcoming experience for our patients.
Work Schedule:
Full-Time Equivalent (FTE) - Day Shift - Orthopedics
Employee Benefits:
At Olmsted Medical Center, we prioritize our employees by offering a comprehensive benefits package for those working at a 0.5 FTE or higher, which includes:
- Medical Insurance
- Paid Time Off
- Dental Insurance
- Vision Insurance
- Basic Life Insurance
- Tuition Reimbursement
- Employer Funded Short-Term and Long-Term Disability
- Adoption Assistance Program
Qualifications:
- Previous experience with computers is required.
- Familiarity with medical terminology is preferred.
- General understanding of Accounts Receivable is a plus.
- BLS certification is necessary.
Key Responsibilities:
- Welcome visitors to the department with professionalism and warmth.
- Conduct patient registration, set up insurance, and confirm demographic information upon each patient’s arrival.
- Oversee the monthly updates of MN Healthcare Programs.
- Identify primary care providers for patients.
- Address patient inquiries, including billing questions, and assist with directional needs.
- Schedule and confirm patient appointments.
- Collect patient payments and co-pays during each visit.
- Collaborate closely with clinicians and nursing staff.
- Participate in educational and training seminars.
- Order and maintain department supplies.
- Handle internal and external patient referrals.
- Perform additional duties as assigned.
Olmsted Medical Center is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.
