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Medical Assistant

2 months ago

Washington, Washington, D.C., United States MEDSTAR HEALTH Full time
Job Summary

MedStar Health is seeking a highly skilled Medical Assistant to join our team at MedStar Health Ambulatory Systems. The ideal candidate will be a certified Medical Assistant with excellent customer service/patient interaction skills.

Key Responsibilities
  • Assist providers with patient preparation, office procedures, examination, and education of patients.
  • Support the clinical care team, ensuring optimal best-practice patient flow; manage patient volume.
  • Review and prepare for scheduled patient visits.
  • Screen all patients for preventative care needs, ongoing support, barriers to care, safety concerns, and potential fall risk.
  • Conduct motivational interviews, including patient screening/coaching on disease management, motivation to change, learning care needs, and community outreach needs.
  • Identify potential behavioral health needs of patients and notify provider of findings.
  • Report actual/potential problems concerning patients, families, and associates.
  • Participate in performance improvement initiatives to improve care quality and safety.
  • Attend training for safety, infection control, etc.
  • Ensure ongoing compliance by maintaining and auditing temperature logs, ensuring medication supplies are current/unexpired, checking and maintaining emergency equipment, area free of clutter, and other related tasks.
  • Participate in population management activities, including an awareness of the populations served and engaging the patient in self-management support, care/health goal setting, pre-visit planning, and capturing information that leads to healthcare improvement.
Requirements
  • High School Diploma/GED.
  • Certified Medical Assistant (CMA) by the American Association of Medical Assistants or Registered Medical Assistant (RMA) through American Medical Technologists within 1 year.
  • Basic Life Support (BLS).
  • Experience working in an ambulatory care medical office or equivalent.
  • Externship in a medical or ambulatory health setting strongly preferred.
  • Completed externship program at MedStar Health may be substituted for experience in ambulatory care medical office.
Additional Requirements for Cardiology Offices
  • 6 months experience working in an ambulatory care medical office or equivalent, OR Bachelor's degree in exercise physiology/science, OR related major or successful completion of a cardiac technician course.