Patient Care Coordinator

1 week ago


Albuquerque, New Mexico, United States Vision Source Full time
Job Summary

We are seeking a highly motivated and detail-oriented Patient Care Coordinator to join our team at Sandia Vision Clinic. As a Patient Care Coordinator, you will be responsible for providing exceptional customer service to patients, doctors, and staff, while maintaining a positive and welcoming environment.

Key Responsibilities
  • Answering multiple phone lines and responding to patient inquiries
  • Utilizing electronic health records (EHR) and other support systems to manage patient information
  • Handling money and processing transactions
  • Communicating with patients via phone, in person, and text messaging
  • Delivering outstanding customer service to patients, doctors, and staff
  • Gathering and entering patient information while maintaining HIPAA compliance
Requirements
  • Efficient verbal and written communication skills
  • Organizational abilities and attention to detail
  • Basic computer skills and ability to learn new software
  • Strong customer service skills and ability to work in a fast-paced environment
Benefits
  • Paid Time Off (PTO)
  • Paid Holidays
  • Medical and Dental Insurance
  • In-House Vision Benefits
  • 401(k) Program
Work Schedule

9-hour shift, 4-day work week, no weekends

Education

High school diploma or equivalent preferred

Language

Spanish language skills a plus



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