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Customer Service Cashier Associate

2 months ago

Easton, Pennsylvania, United States Walmart Full time
Position Overview...


Are you passionate about enhancing customer experiences? Our Customer Service Cashier Associates are essential to our front-end operations.

You play a significant role in shaping how our customers feel during their visit and as they depart. Often, you will be the first, last, and sometimes the only associate that our customers interact with. This is why it is crucial to greet, smile, and express gratitude to each individual.

We seek enthusiastic individuals to manage registers and assist our customers with the self-checkout process. The work environment can be quite dynamic, particularly during peak hours, weekends, and holiday seasons.

At times, you may need to balance multiple responsibilities in a limited timeframe while providing assistance to customers, including:

  • Scanning items
  • Processing transactions
  • Keeping the area tidy

This role can be demanding, but our cashiers find it fulfilling, especially as they contribute to a larger team with a shared objective: ensuring customer satisfaction.


Your Impact...


You will impress us if you:

  • Excel in fast-paced settings
  • Possess strong multitasking abilities
  • Prioritize customer satisfaction
  • Can remain on your feet for extended periods while assisting customers efficiently
  • Approach challenges proactively to ensure tasks are completed with precision


Your contributions will include:

  • Upholding a positive demeanor by greeting and thanking customers
  • Delivering outstanding customer service throughout the establishment, addressing any inquiries they may have
  • Ensuring a clean, organized, and customer-ready environment

The Customer Service Cashier role is an excellent entry point for a rewarding career at Walmart.


Responsibilities...


Maintain the safety of the facility by adhering to company policies and procedures, including:

  • Conducting safety inspections
  • Following protocols for handling hazardous materials
  • Reporting unsafe conditions to management


Provide exceptional service by:

  • Recognizing customer needs
  • Assisting with purchasing decisions
  • Resolving customer issues and concerns
  • Promoting company products and services
  • Guiding customers in using self-service technology


Adhere to company policies and ethical standards by implementing relevant action plans and utilizing the Open Door Policy.


Complete work assignments by collaborating with managers, colleagues, and customers, identifying priorities, and communicating progress.


Compensation and Benefits...


Walmart offers competitive pay along with performance-based bonuses and a range of benefits to support your well-being:

  • Health Benefits: Medical, vision, and dental coverage
  • Financial Benefits: 401(k), stock purchase options, and company-paid life insurance
  • Paid Time Off: Includes PTO, parental leave, and other leave options
  • Additional Benefits: Short-term and long-term disability, company discounts, and more

Walmart also provides a company-paid education benefit program for associates, covering tuition, books, and fees for various educational programs.


Eligibility for benefits may vary based on job classification and length of employment. For more information about benefits and eligibility, please refer to company resources.


Minimum Qualifications...


Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.


Preferred Qualifications...


Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer service experience, retail experience including operating front-end equipment, and familiarity with mobile retail applications.


About Walmart...


Walmart is committed to providing affordable merchandise to customers, helping families and small business owners save money. We value diversity and strive to create an inclusive environment for all associates and customers.