Relationship Manager

4 days ago


Bedford, New Hampshire, United States Bankprov Full time
Job Summary

BankProv is seeking a skilled Relationship Manager to support the sales, service, operations, and cultural performance of the branch team. The ideal candidate will have a strong understanding of Bankprov's structure and be able to provide exceptional customer service.

Key Responsibilities:

  • Provide assistance to customers to determine their financial needs.
  • Build rapport and relationships with customers.
  • Guarantee customer satisfaction by engaging with customers.
  • Embrace the Bank's mission, CORE values, and cultural foundation.
  • Assist other team members to represent the bank in a favorable light.
  • Promote the bank's products and services.
  • Process financial transactions and answer inquiries.
  • Attend mandatory training and observe security and regulatory banking requirements.

Requirements:

  • High school diploma or GED required.
  • Three years of retail banking industry experience or an equivalent combination of education, training, and experience.
  • Demonstrated ability to supervise or lead a team in banking.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing duties of this job, employees may occasionally be required to stand, walk, sit, use hands, or feel objects, tools, or controls; reach with hands and arms; speak clearly and hear efficiently. Employees may occasionally lift and/or move up to, or in excess of, 10 pounds. Specific vision abilities may be required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Prolonged periods of sitting at a desk and working on a computer.


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