Service Engineer I

2 weeks ago


Tampa, Florida, United States Shimadzu Scientific Instruments Full time
Job Summary

Shimadzu Scientific Instruments is seeking a highly skilled Field Service Engineer to join our team and provide exceptional service and support for our analytical instrumentation. As a key member of our team, you will be responsible for a variety of service-related functions, including the repair, maintenance, and performance verification of assigned products.

Key Responsibilities
  • Provide daily repair and maintenance support for assigned products.
  • Conduct in-house bench repairs as needed while primarily handling field service calls with limited supervision.
  • Travel within the local region to support customer needs.
  • Offer technical support via phone to customers and field personnel regarding repairs, maintenance, and installations.
Requirements
  • Associate degree in Electrical Engineering or Technology; a bachelor's degree is preferred.
  • At least four years of experience in repairing analytical instrumentation, including HPLC, GC, LCMS, AA, or similar instruments.
  • Strong technical knowledge and understanding of these technologies.
  • Excellent communication and customer relations skills.
  • Willingness to travel.
What We Offer
  • A comprehensive benefits package, including 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays, and 3 paid floating holidays.
  • A generous short-term disability program with the company covering 100% of monthly premiums.
  • A starting salary range of $75,000 to $77,000 annually, paid semi-monthly.
  • Overtime and double time pay, as outlined in our employee handbook.
  • A company car with a fuel card and a company-paid cell phone.
About Us

Shimadzu Scientific Instruments is a leading supplier of analytical instrumentation, physical testing, and environmental monitoring systems. We are committed to providing exceptional service and support to our customers and are seeking a highly skilled Field Service Engineer to join our team.



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