Optical Care Specialist

1 week ago

Central Valley, New York, United States LUXOTTICA OF AMERICA INC Full time
Job Title: Licensed Optician

Job Summary:

Luxottica of America Inc is seeking a skilled Licensed Optician to join our team. As a Licensed Optician, you will be responsible for delivering exceptional customer service and providing expert optical care to our customers.

Key Responsibilities:

  • Welcome and serve customers in a professional and courteous manner
  • Custom fit glasses and precisely place prescriptions in lenses
  • Act as a leader in optical acumen and provide expert advice to customers
  • Take and record measurements, accurately adjust/fit eyewear with attention to detail
  • Assist team members with complex product needs and prescriptions
  • Accurately and thoroughly use technology to provide exceptional customer service
  • Proactively explore root causes of issues and provide solutions to customers
  • Ability to multitask, prioritize, and manage time with competing priorities
  • Strive to achieve exceptional results on brand KPIs and competencies
  • Take pride in store appearance and help to keep the store clean, attractive, and organized
  • Inform management of safety opportunities and demonstrate safe work practices

Requirements:

  • High School graduate or equivalent
  • State licensure
  • Optical dispensing experience
  • Strong customer service skills: communicator, listener, and team builder
  • Knowledge of current store merchandise
  • Strong basic math skills
  • Awareness of current fashion trends
  • Selling skills - ability to use and carry an iPad/tablet
  • Familiarity with POS, computers, and calculators
  • Embrace new technology and change

Preferred Qualifications:

  • Previous customer service and retail experience

Compensation and Benefits:

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Equal Opportunity Employer:

Luxottica of America Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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