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Associate Branch Manager

1 month ago

Willow Springs, Missouri, United States Wells Fargo Full time
About the Role

Wells Fargo is seeking a highly skilled and experienced Associate Branch Manager to join our National Branch Network team in the Consumer, Small and Business Banking division. As a key member of our team, you will be responsible for leading and managing a diverse team of high-performing direct or indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes.

Key Responsibilities
  • Lead a team to execute on business strategies, achieve results, and drive growth of the business
  • Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business
  • Resolve tactical issues regarding the customer and employee experience, risk, and growth of the business to meet Branch Network business objectives
  • Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
  • Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
  • Meet customer needs by assisting with transactions, as needed; serve as a role model by delivering an exceptional customer experience and focusing on building relationships
  • Responsible for selection, evaluation, and development of staff
Requirements
  • 2+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 1+ years of leadership experience
Preferred Qualifications
  • 4+ years of Banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, and/or education
  • 2+ years of leadership experience
  • Leadership experience including coaching, training, developing, inspiring, and building a high-performing team where adaptability, collaboration, and accountability to performance are critical to success
  • Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives
  • Exercise independent judgment and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
  • Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers
  • Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business
  • Experience building and maintaining effective relationships with customers, internal partners, and within the community
  • Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management, and loss prevention
  • Ability to interact with integrity and professionalism with customers and employees
  • Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking
  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting
Job Expectations
  • This position may potentially rove between branches in a specific geography to provide leadership support for locations where a branch manager is out of the office or to temporarily cover vacancies, until you are assigned to a branch.
  • In this role, the Forward Hire Associate Branch Manager will be expected to commute to the assigned location(s) for the duration of the branch assignment (reimbursement for mileage and/or public transportation is provided).
  • Ability to work a schedule that may include most Saturdays.
  • This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date.
  • This position is not eligible for Visa sponsorship.
Benefits
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement