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Insurance Customer Service Representative
2 months ago
Staff My Agency is seeking a highly motivated and customer-focused Insurance Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.
Responsibilities:- Provide prompt and accurate customer service, responding to inquiries and resolving issues in a timely manner.
- Build and maintain strong relationships with clients, understanding their needs and providing personalized solutions.
- Stay up-to-date on product knowledge and industry developments to effectively communicate with clients and provide expert advice.
- Work collaboratively with the team to achieve sales and customer satisfaction goals.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
- Strong problem-solving skills, with the ability to think critically and resolve complex issues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Proficiency in computer software and systems, with the ability to learn new technologies quickly.
- Bilingual skills in Spanish preferred, with the ability to communicate effectively with clients who speak Spanish.
- Property and Casualty license, with the ability to obtain Life and Health licenses.
We offer a competitive hourly pay rate, plus commissions, and a comprehensive benefits package, including paid time off and employee-sponsored retirement plan. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
