Customer Service Professional

1 week ago


Chandler, Arizona, United States Farmers Insurance Full time
Job DescriptionAs a Licensed Customer Service Representative at Farmers Insurance, you will be responsible for servicing clients over the phone, quoting, and servicing clients policies. You will also be expected to be a confident and independent self-starter, able to work well with others and achieve sales goals through leads, current book of business, and referrals. Additionally, you will be comfortable with outbound calls and have the ability to multi-task and work in a fast-paced environment.

Key Responsibilities

  • Quoting and servicing clients policies
  • Servicing clients over the phone
  • Confident and independent self-starter
  • Answering phones and appointment setting
  • Faxing, copying, and imaging documents
  • Processing payments
  • Answering client questions
  • Helping build our book of business
  • Able to multi-task and work in a fast-paced environment
  • Work well with others
  • Achieve sales goals through leads, current book of business, and referrals
  • Comfortable with outbound calls


Requirements

  • Ability to work in a fast-paced environment
  • Excellent communication and customer service skills
  • Ability to multi-task and prioritize tasks
  • Comfortable with technology and software
  • Ability to work independently and as part of a team


What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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