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Operations Director

2 months ago

Harrisburg, Pennsylvania, United States U.S. Bank Full time
Job Summary

U.S. Bank is seeking a highly skilled Operations Manager to oversee the operational activities for assigned functional areas/regions. The ideal candidate will ensure quality service and effective operations support for internal and external customers, while managing staff and administering corporate policies and procedures.

Key Responsibilities
  • Manage and coordinate operational activities for assigned functional areas/regions
  • Ensure quality service and effective operations support for internal and external customers
  • Manage staff, including exempt level professionals
  • Administer corporate policies and procedures
  • Participate in the review and recommendation of operational systems and procedures
Requirements
  • Bachelor's degree or equivalent work experience
  • Typically eight to 10 years of relevant experience
Preferred Skills
  • Considerable knowledge of operation functions, systems, policies and procedures
  • In-depth understanding and practical application of applicable laws and regulations
  • Strong organizational, managerial and project management skills
  • Well-developed customer relations skills
  • Effective interpersonal, verbal and written communication skills
  • Ability to manage multiple tasks/projects and deadlines simultaneously
Benefits
  • Comprehensive benefits package, including healthcare, basic term and optional term life insurance, short-term and long-term disability, pregnancy disability and parental leave, 401(k) and employer-funded retirement plan, paid vacation, up to 11 paid holiday opportunities, adoption assistance, and sick and Safe Leave accruals

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.