Service Lead

2 weeks ago


Lancaster, Pennsylvania, United States Lolli & Pops Full time
{"title": "Service Lead Opportunity", "subtitle": "Join Our Team of Candy Enthusiasts", "content": "

We are seeking a highly motivated and enthusiastic Service Lead to join our team at Lolli & Pops. As a keyholder and member of our leadership team, you will play a critical role in driving store-level financial and operational results.

As a Service Lead, you will be responsible for monitoring key performance indicators, coaching and developing team members, and ensuring that every guest has a positive and inspiring experience. You will also be responsible for maintaining visual and merchandising standards, ensuring store cleanliness, and enforcing company policies and procedures.

We are looking for someone who is passionate about candy, has exceptional interpersonal skills, and is able to multitask and prioritize tasks effectively. If you are a team player who is eager to learn and grow with our company, we encourage you to apply.

Key Responsibilities:

  • Monitor and maintain store-level financial and operational results
  • Coach and develop team members to achieve sales and customer service goals
  • Maintain visual and merchandising standards and ensure store cleanliness
  • Enforce company policies and procedures
  • Assist with training and development of new team members

Requirements:

  • Exceptional interpersonal skills and ability to work with a diverse team
  • Passion for candy and commitment to providing excellent customer service
  • Ability to multitask and prioritize tasks effectively
  • Strong organizational and time management skills
  • Ability to lift up to 25 pounds

What We Offer:

  • A fun and dynamic work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A sweet discount on candy and other treats

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status.

", "company_info": "Lolli & Pops is a company that values its employees and provides a fun and dynamic work environment. We are committed to providing excellent customer service and creating a positive experience for our guests. We are an equal opportunity employer and value diversity at our company."}

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