UX Researcher II

1 month ago


Seattle, Washington, United States Amazon Full time
About the Role

Amazon Software Builder Experience is seeking a UX Researcher to join our team. As a UX Researcher, you will be responsible for conducting research to understand the software builder experience at Amazon. You will use a mix of different methodologies to answer ambiguous questions about the software builder experience.

Key Responsibilities:

  • Independently lead quant-focused UX research projects with a particular focus on building knowledge about the software builder experience.
  • Conduct psychometric and econometric analyses to evaluate integrity and practical application of survey questions and data.
  • Own the end-to-end lifecycle of the study design, including recruiting, moderation, analysis, reporting, and communicating research initiatives.
  • Identify and execute research streams to evaluate how to mitigate or remove sources of measurement error.
  • Work from high-level requirements and ask the right questions to gather all relevant information to guide research approach.
  • Collaborate with a wide range of stakeholders, including senior leadership, engineers, product managers, UX designers, and other researchers.

About the Team

Our close-knit team of designers and researchers are making software building awesome for all software builders. We're incorporating the best UX practices into how we build tools that can be scaled out and applied by all Amazonians to make their output truly resonate with customers.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.

What We Offer

  • A day in the life of a UX Researcher at Amazon Software Builder Experience.
  • A chance to work with a wide range of stakeholders and contribute to the development of innovative tools.
  • A collaborative and inclusive team environment.
  • A comprehensive benefits package, including medical, financial, and other benefits.

Basic Qualifications:

  • PhD in a quantitative field or MS degree and 2+ years of quantitative field research experience.
  • Experience developing and validating survey measures or assessments.
  • Experience with data analysis packages (R, SAS, Matlab, etc.).
  • Experience leading research projects with multiple stakeholders.

Preferred Qualifications:

  • Advanced degree (MS/PhD) in Experimental Psychology, Cognitive Psychology, Human Factors, Human Computer Interaction, Behavioral Economics, Statistics, or a related field.
  • Domain expertise in researching the software builder/developer experience.
  • Experience investigating the feasibility of applying scientific principles and concepts to business problems and products.
  • Demonstrable experience in sample design, conjoint surveys, data wrangling, nonresponse adjustment, survey weighting, causal analysis, experimental design, multiple imputation.


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