Systems Analyst

2 weeks ago

Boston, Massachusetts, United States MassMutual Full time
Job Title: Systems Analyst - Technology Business Management

MassMutual is seeking a highly skilled Systems Analyst - Technology Business Management to join our Business of IT Tools Team. As a key member of our team, you will be responsible for maintaining, developing, and enhancing our Technology Business Management (TBM) platform, Apptio.

Key Responsibilities:
  • Design, develop, and maintain the TBM Model R12, Architecture, and Data across Cost Pools, Towers, and Services through various modules in Apptio.
  • Configure, test, and document Apptio Dashboards, reports, and underlying data models to meet functional design and specifications.
  • Administer and day-to-day manage system production support, reporting development cycles, including business requirements design, solutioning, test management, integration strategy, deployment, and training.
  • Own the monthly calendar for the Apptio system, responsible for monthly opening and closing of the forecast, supporting the monthly close process, annual/strategic plan, and associated dashboard reporting.
  • Conduct data quality and gap analysis, develop a maturity plan, and collaborate with data source owners on data sets.
  • Deliver Apptio system integration, enhancements, and optimization capabilities for dashboard reporting.
  • Perform monthly data loads, monitoring integrity of data, analysis, and maintenance of reference data and mapping issues, solutioning of data errors.
  • Ability to support data connectivity through APIs and develop integrations and modeling across large data sets.
  • Monitor and control dashboards that focus on data reconciliations and controls, quickly escalating issues, troubleshooting, and solutioning.
  • Work with IT leaders to develop and deliver data capabilities needed for Apptio tools, streamlining overall system architecture, including configuration and components, and ensuring usability/functionality of components.
  • Provide new reporting capabilities and support strategic vision around monthly reporting needs.
  • Import, transform, and rationalize data from systems of record (SAP, PPM, ServiceNow, CTM, AWS, Azure) understanding system integration points and impacts on production.
  • Participate in collaborative efforts with finance, allocation, and reporting.
Requirements:
  • Bachelor's degree in Data Analytics, Management Information Systems, Finance, or related degree.
  • 8+ years of relevant experience in systems analytical work.
  • 5+ years' experience as an Apptio System Administrator and executing custom solutions in TBM Studio.
  • Certified TBMA.
Preferred Qualifications:
  • 4+ years of experience as Apptio Administrator.
  • Proficient in accounting concepts, practices, and procedures.
  • Experience with Cost Transparency and IT Planning.
  • High degree of organization and ability to manage multiple, competing priorities simultaneously.
  • Strong understanding of formulaic logic in MS Excel (if statements, VLOOKUP, pivot tables, macros, etc.).
  • Experience working with large data sets in Excel.
  • Knowledge of financial management processes (Budgeting, Forecasting, Cost Allocations, etc.).
  • Proficient in Apptio.
  • Able to thrive in a collaborative and cross-functional environment.
  • Strong written and verbal communication skills.
  • Experience with AWS and/or Azure cloud billing.
  • Deep knowledge of the Apptio solution and the TBM Taxonomy.
  • Experience working with at least one object-oriented language (Java, C#, Python, etc.).
  • Analytical and detail-oriented individual that enjoys working with data solutions.
  • Strong to expert skills in data manipulation with tools like MS Excel, BI tools, etc.
  • Ability to quickly comprehend complex spreadsheets/data.
  • Knowledge of company IT services and financial management processes and practices such as budgeting, cost allocations, capital & operating expense handling, program portfolio management, and application / infrastructure support.
  • Knowledge and application of relational database concepts.
  • Skilled at working with large data sets in Excel, quickly resolving data-related issues.
  • Skilled at communicating and managing issues with technical teams in a production environment.
  • Skilled at report creation.
  • Experience translating executive vision into technical requirements.
  • Experience with Cloud-ability is highly desired.
What to Expect:
  • Regular collaboration with the ETX Portfolio Management and Analytics team.
  • Focused one-on-one time with your manager.
  • Access to mentorship opportunities.
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups.
  • Access to learning content on Degreed and other informational platforms.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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