Healthcare Access Representative

6 days ago


Cleveland, Ohio, United States Cleveland Clinic Full time

Career Opportunity: Are you looking for a challenging and rewarding career in customer service? Do you want to make a difference in people's lives? Look no further than Cleveland Clinic's Patient Service Specialist role.

About the Job: In this role, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Responsibilities:

  • Deliver a comprehensive, proactive, and 'Patients First' experience for patients and their families.
  • Work closely with patients and their families to provide excellent care and support.
  • Assist with patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities, and screening and scheduling of interpreter services.

Requirements:

  • High school diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing, or customer service.
  • An associate's degree and one year of experience.
  • A bachelor's degree.

Compensation: Estimated salary range $45,000 - $55,000 per year.



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