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Customer Service Representative

2 months ago

DeFuniak Springs, Florida, United States Great American RV Superstores Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Receptionist at Great American RV Superstores. As the first point of contact for our customers, you will be responsible for providing exceptional service and support to ensure a positive experience for all visitors.

Key Responsibilities:

  • Welcome and assist visitors, responding to their inquiries and providing information about our products and services.
  • Manage phone calls, respond to voicemails, and direct calls to the appropriate team members.
  • Provide administrative support, including scheduling appointments, maintaining records, and performing other tasks as needed.
  • Develop and maintain a professional and welcoming atmosphere in the reception area.
  • Collaborate with the sales team to ensure seamless communication and support.

Requirements:

  • High school diploma or equivalent required.
  • Professional appearance and excellent communication skills.
  • Working knowledge of Microsoft Office and experience with multi-line phone systems.
  • Ability to pass a background check and drug screening.
  • Availability to work Saturdays.

What We Offer:

  • A competitive hourly rate of $15.00.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading RV sales and service industry leader.