Customer Service Representative

4 weeks ago


Winter Springs, Florida, United States ABD Group Inc. Full time
Job Description

We are seeking a highly motivated and results-driven Customer Service Representative to join our team at ABD Group Inc.

As a Customer Service Representative, you will play a crucial role in driving customer engagement, revenue generation, and brand development for our valued clients.

Key Responsibilities:

  • Engage directly with potential customers and use various sales strategies to drive awareness and revenue generation
  • Utilize persuasive communication skills to identify and seize sales opportunities, close deals, and achieve or exceed sales targets
  • Identify opportunities to recommend additional products or services to customers, thereby increasing client's sales
  • Collaborate with our clients to understand their brand identity and develop strategies to enhance their market presence and visibility
  • Stay up-to-date with industry trends, market developments, and competitor activities to provide valuable insights and recommendations to our clients
  • Maintain accurate records of sales activities and performance metrics to track progress and provide regular reports to upper level management and clients

Requirements:

  • Proven experience in sales or a related field is a plus, but we also welcome entry-level candidates with the right attitude and motivation
  • Exceptional communication and interpersonal skills, both written and verbal
  • A passion for engaging with people and building relationships
  • Results-driven with a strong desire to meet and exceed sales goals
  • Ability to adapt to various industries and client needs
  • Tech-savvy with proficiency in basic computer applications and point of sale systems
  • Enthusiastic, self-motivated, and a team player


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