Challenge Course Lead Facilitator
2 months ago
Job Summary
North Carolina State University is seeking a highly motivated and experienced Lead Facilitator to lead High and Low Course programs that promote experiential learning and help participants achieve their goals. The successful candidate will be responsible for designing and delivering programs that foster problem-solving, leadership, communication, teamwork, and other essential skills.
Key Responsibilities
- Attend all mandatory training sessions and stay up-to-date with Team Building and Challenge Course Policies and Procedures.
- Communicate effectively with group contacts to ensure they have all the necessary information.
- Maintain a high level of customer service by addressing group needs and resolving any issues that arise.
- Design and develop activities to meet the needs of groups, including high ropes course elements and ziplines.
- Lead group initiatives, activities, and low-rope elements to a variety of groups.
- Facilitate high ropes course elements and zipline, ensuring the safety of participants and the program.
- Adapt and modify activities to meet the needs of the group, recognizing risks and managing safety procedures.
- Ensure the safety of participants and the program by responding to emergencies and understanding the goals, instructions, and safety concerns for each challenge course element.
- Facilitate and debrief activities for groups and with program staff, and assist in the training/development of Team Building Apprentices and Facilitators.
- Assist as needed in all required departmental functions.
Requirements and Preferences
- High School Diploma or equivalent, and be at least 18 years old by the date of hire.
- Comfortable working at heights of up to 40 feet.
- Ability to interact with patrons, participants, professional staff, and co-workers professionally.
- Possess a desire to continuously develop their facilitation skills and knowledge.
- ACCT Level 1 or ACCT Level 2 Certification, and previous challenge course facilitation experience.
- American Red Cross First Aid and Adult CPR/AED certifications or the ability to obtain within 30 days of hire.
Working Conditions
- 100% In-Person: The schedule is typically weekends when programs are scheduled.
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