Challenge Course Facilitator
2 weeks ago
Job Summary
Lead Facilitators at North Carolina State University are responsible for designing and delivering experiential learning programs for participants. These programs aim to develop problem-solving, leadership, communication, and teamwork skills through hands-on activities.
Key Responsibilities
- Attend mandatory training sessions to ensure knowledge of Team Building and Challenge Course Policies and Procedures.
- Communicate effectively with group contacts to ensure a smooth program experience.
- Maintain high customer service standards by addressing group needs and resolving any issues that arise.
- Design and develop activities to meet the needs of diverse groups.
- Perform daily course inspections, post-program reports, and other routine documentation.
- Lead group initiatives, activities, and low-rope elements for various groups.
- Facilitate high ropes course elements and zipline activities.
- Adapt activities to meet the needs of each group.
- Ensure participant safety by recognizing risks, managing safety procedures, and responding to emergencies.
- Understand the goals, instructions, and safety concerns for each challenge course element.
- Facilitate and debrief activities for groups and with program staff.
- Assist in the training and development of Team Building Apprentices and Facilitators.
Requirements and Preferences
- High School Diploma or equivalent required.
- Must be at least 18 years old by date of hire.
- Comfortable working at heights of up to 40 feet.
- Ability to interact with patrons, participants, professional staff, and co-workers professionally.
Preferred Qualifications
- ACCT Level 1 or ACCT Level 2 Certification.
- Previous challenge course facilitation experience.
Working Conditions
100% In Person: The schedule is typically weekends when programs are scheduled.
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