Challenge Course Facilitator

2 weeks ago


Raleigh, North Carolina, United States North Carolina State University Full time

Job Summary

Lead Facilitators at North Carolina State University are responsible for designing and delivering experiential learning programs for participants. These programs aim to develop problem-solving, leadership, communication, and teamwork skills through hands-on activities.

Key Responsibilities

  • Attend mandatory training sessions to ensure knowledge of Team Building and Challenge Course Policies and Procedures.
  • Communicate effectively with group contacts to ensure a smooth program experience.
  • Maintain high customer service standards by addressing group needs and resolving any issues that arise.
  • Design and develop activities to meet the needs of diverse groups.
  • Perform daily course inspections, post-program reports, and other routine documentation.
  • Lead group initiatives, activities, and low-rope elements for various groups.
  • Facilitate high ropes course elements and zipline activities.
  • Adapt activities to meet the needs of each group.
  • Ensure participant safety by recognizing risks, managing safety procedures, and responding to emergencies.
  • Understand the goals, instructions, and safety concerns for each challenge course element.
  • Facilitate and debrief activities for groups and with program staff.
  • Assist in the training and development of Team Building Apprentices and Facilitators.

Requirements and Preferences

  • High School Diploma or equivalent required.
  • Must be at least 18 years old by date of hire.
  • Comfortable working at heights of up to 40 feet.
  • Ability to interact with patrons, participants, professional staff, and co-workers professionally.

Preferred Qualifications

  • ACCT Level 1 or ACCT Level 2 Certification.
  • Previous challenge course facilitation experience.

Working Conditions

100% In Person: The schedule is typically weekends when programs are scheduled.



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