Leasing and Marketing Specialist

5 days ago

Grand Rapids, Michigan, United States Avanath Full time
Job Title: Leasing SpecialistJob Summary

We are seeking a highly motivated and customer-focused Leasing Specialist to join our team at Avanath. As a Leasing Specialist, you will be responsible for leasing, marketing, and maintaining positive resident relations within our community.

Key Responsibilities
  • Leasing and Sales: Greet and qualify all prospects, record all telephone and in-person visits on guest cards, inspect models and available apartments, and demonstrate community and apartment features to prospects.
  • Customer Service: Provide exceptional customer service to residents and prospects, respond to resident requests and concerns, and maintain open communication with the community manager and maintenance supervisor.
  • Administrative: Accept rental payments, type lease agreements, and complete paperwork accurately and on a timely basis.
  • Resident Retention: Receive and respond to resident requests, complete maintenance service requests, and ensure all maintenance repairs are handled satisfactorily.
Requirements
  • Passion for providing exceptional customer service.
  • 2+ years of sales and/or customer relations experience.
  • Low Income Housing & Tax Credit experience highly desired.
  • Bilingual (English & Spanish) highly desired.
  • Thrives in a fast-paced environment.
  • Flexible schedule that may include evenings and weekends.
  • Solid computer knowledge, Windows (Word, Excel), internet, and e-mail.
  • Working knowledge of Yardi Voyager Property Management software.
What We Offer
  • Culture Built on Purpose and Core Values: A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
  • Comprehensive Benefits: health, dental & vision, 401(k), personal time off, paid holidays, and more.
  • Growth Opportunities: a commitment to creating opportunities to learn and expand your knowledge in the industry.
About Avanath

Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families.

We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

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