Transportation Operations Manager

2 weeks ago


Phoenix, Arizona, United States Transdev Full time
About Transdev

Transdev is a leading provider of transportation services, operating in 19 countries and employing over 110,000 team members worldwide. Our mission is to empower the freedom to move every day through safe, reliable, and innovative solutions that serve the common good.

Job Summary

We are seeking a highly skilled Road/Dispatch Supervisor to join our team in Phoenix, AZ. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our drivers, ensuring compliance with safety regulations, and providing exceptional customer service.

Key Responsibilities
  • Communicate job requirements and responsibilities to drivers
  • Take responsibility for day-to-day scheduling, counseling, and evaluation reports to local management
  • Conduct on-the-scene accident investigations and assist drivers in preparing accident reports, OSHA reports, and safety violation documents
  • Observe drivers on the road and correct safety problems on the scene while documenting violations
  • Liaise between drivers and clients and organization in customer service issues
  • Evaluate and monitor driver safety and performance, as well as compliance in legal, employment, and labor policy matters
  • Assist in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed
  • Meet all driver qualifications at location
  • Obtain a CDL required to operate vehicles at location, maintain that license, and drive routes periodically
Requirements
  • A High School Diploma or GED
  • Supervisory experience with hourly employees, mass transit supervisory experience preferred
  • Computer literate with working knowledge of Word, Excel, and PowerPoint
  • Familiar with basic vehicle mechanical processes and maintenance
  • Excellent verbal, written, and relational communication skills, with ability to appropriately interact with employees of all levels, including drivers, customers, senior management, client representatives, union officials, and the general public
  • Fluent in English
  • Work extended hours regularly, including Saturdays
  • Possess a working vehicle to travel within the service area as needed
About the Company

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. We are committed to providing a safe and inclusive work environment for all employees. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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