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Customer Service Team Lead

2 months ago

Oxford, United States The Golub Corporation - Price Chopper Supermarkets Full time
Job Summary

We are seeking a highly skilled Customer Service Team Lead to join our team at The Golub Corporation - Price Chopper Supermarkets. As a key member of our Front End operations, you will be responsible for ensuring that our customers receive fast, friendly, and efficient service.

Key Responsibilities
  • Oversee the entire Front End operation of the store, including customer checkout, scanning, and service.
  • Ensure that each Front End associate provides excellent customer service.
  • Manage and coordinate the daily activities of the Front End team.
  • Monitor and maintain high standards of customer service and store appearance.
  • Collaborate with other departments to ensure seamless store operations.
Requirements

To be successful in this role, you will need:

  • Excellent customer service and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong leadership and team management skills.
  • Ability to multitask and prioritize tasks.
  • Basic math skills and accuracy with handling cash and operating a cash register.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.