Public Contact Representative

3 weeks ago


Montgomery, Alabama, United States Innovation At Work Full time
About the Role

This is an exciting opportunity to join our team as a Public Contact Representative at Innovation At Work. As a key member of our Communications Department, you will play a vital role in providing exceptional customer service and support to our customers.

As a Public Contact Representative, you will be responsible for operating and monitoring our switchboard, handling emergency calls, and responding to customer inquiries in a timely and professional manner.

You will also be required to maintain accurate records, track customer interactions, and provide general information to direct person-to-person contacts.

To succeed in this role, you will need excellent communication and interpersonal skills, with the ability to work well under pressure and adapt to changing situations.



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